FAQ

1. How long does shipping take?
Orders are processed within 2–3 business days. Shipping times vary based on location, and tracking information is sent once your order ships.

2. Does your cremas contain alcohol?
Yes, our traditional Haitian cremas contains alcohol and should be enjoyed responsibly.

3. How should I store your products?
Cremas should be refrigerated after opening. Seasonings should be kept in a cool, dry place. Always check labels for specific storage instructions.

4. Are your products made in small batches?
Yes. All Kemelody products are crafted in small batches to ensure freshness, quality, and authentic flavor.

5. Do you offer gift sets?
Yes! We offer curated gift sets featuring our signature flavors — perfect for celebrations or introducing someone to something new.